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Pet Parent

For login details and access to your pets profile and personalized weight loss plan, you will need to first enrol your pet at a Hill’s Pet Slimmer clinic in your area. Click here for more

Hill's Pet
Slimmer Clinics

For login details and access to all your practice’s pet slimmers, you will need to first become a participating Hill’s Pet Slimmer clinic. Click here for more

Statements and Terms

Terms of Use

By accessing this site or participating in the Pet Slimmer Programme and/or competition you acknowledge and agree to all of our terms, conditions and privacy policies below (the 'Agreement'). If you do not agree to this Agreement, you are not authorized to access this site or participate in the Pet Slimmer Programme and/or competition . You also acknowledge and agree that we may modify this Agreement at any time, in our sole discretion; that all modifications to this Agreement will be effective immediately upon our posting of the modifications on this site; and that you will review this Agreement regularly, so that you are aware of and agree to any and all modifications made to this Agreement.

You acknowledge and agree that all materials, including, without limitation, content, data, software, information, products and services, contained on or provided through this site or marketing materials used to participate in the Pet Slimmer Programme and/or competition ('Materials') placed by Hill's Pet Nutrition Limited or its group companies and Colgate-Palmolive Company are copyrighted. The brand names, logos, labels and package designs ('trademarks') that appear on this site belong to Hill's Pet Nutrition Inc., its group companies or its licensors where noted. By placing these trademarks on the site, Hill's is not granting a license to use or reproduce them. Marking of trademarks denotes Hill's trademark ownership status in the United States only. Status and markings of trademarks may vary by country. Notwithstanding the foregoing, you may a) download press releases from our press section for the purposes of compilation of news stories or b) download or print single copies of Materials for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices. The content may not be otherwise copied and may not be modified.

Hill's will use reasonable efforts to include accurate and up-to-date information, but makes no warranties or representations as to its accuracy or completeness and to the fullest extent permitted by applicable law Hill's disclaims all warranties, conditions and other terms relating to this website and its content or marketing materials used to participate in the Pet Slimmer Programme and/or competition, including any warranties, conditions and terms which may be implied and whether relating to quality, fitness for purpose, title, non-infringement or otherwise.

In no event shall Hill's be liable (whether for breach of contract, negligence or for any other reason) for any loss of profits, exemplary or special damages, loss of sales, loss of revenue, loss of any software or data, loss of use of computer equipment, software or data, loss of or waste of management or other staff time or for any indirect, consequential or special loss, however arising.  Hill's shall not be liable for damages of any kind arising out of your inability to access a Hill's maintained site or your reliance on the information on the site or marketing materials used to participating in the Pet Slimmer Programme and/or competition.

You acknowledge and agree that we, in our sole discretion, at any time and with or without notice, may block or terminate your or any other party's access to all or part of the site or any Materials, or change or discontinue any aspect or feature of the site or any Materials (including, without limitation, discontinuing the site in its entirety); and that, without limitation of any other provisions of this Agreement, we reserve the right to take any actions at law or in equity that we deem appropriate in connection with the site, Materials and this Agreement.

You also acknowledge and agree that, unless we specifically provide otherwise, any links on this site to other sites do not imply our endorsement of such sites or that we have any association whatsoever with the operators of such sites; that such sites are not under our control; and that we are not responsible for any materials (including, without limitation, any content, data, software, information, products or services) contained on or provided through such sites, or the appropriateness, decency, legality, copyright compliance, accuracy or any other aspect of such sites.

You acknowledge and agree that this site or marketing materials used to participate in the Pet Slimmer Programme and/or competition are intended for general consumer informational purposes only; that neither these nor any 'materials' are intended to constitute, and do not constitute, the practice or furnishing of medical or professional health care advice, diagnosis, consultation, treatment, content, data, software, information, products and/or services; and that you will always consult with your qualified provider for medical or health care advice, diagnosis, consultation, treatment, content, data, software, information, products and/or services. You also acknowledge and agree that any medical or health care provider or other directories or locators (including, without limitation, their contents and results) contained on or provided through this site are intended for general consumer informational purposes only, and do not imply our endorsement of such providers.

You acknowledge and agree that, notwithstanding the foregoing paragraph, there may be certain secured areas of this site that will not be available to all consumers and will be limited solely to eligible, registered users. If you are a registered user of a secured area within this site, your user id and password will give you access to that particular secured area. You are responsible for maintaining the confidentiality of your password, and you are solely responsible for all information and/or instructions that you transmit through this site using your user id and password.

You acknowledge and agree that use of this site and 'materials' are at your own risk, and are provided on 'as is' and 'as available' bases; that we do not make any express or implied warranties, representations or endorsements of any kind with regard to this site or any 'materials' (including, without limitation, warranties of title, noninfringement, merchantability or fitness for a particular purpose); and that we do not warrant or represent that this site or any 'materials' will be accurate, reliable, correct, useful, timely, uninterrupted, secure, defect-free or error-free (including, without limitation, free from viruses, worms, trojans, other malicious code or other harmful components). In jurisdictions not allowing the exclusion or limitation of certain warranties, our and our subsidiaries', affiliates', licensors' and suppliers' liability will be limited to the extent permitted by law. 

You acknowledge and agree that in no event will we and/or our subsidiaries, affiliates, licensors and/or suppliers be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages relating to the use, misuse or inability to use this site or any 'materials' (whether based on contract, tort, negligence, strict liability or otherwise, and even if we and/or our subsidiaries, affiliates, licensors and/or suppliers has or have been advised of a possibility of damages); and that if you are dissatisfied with, or claim any damages relating to, any portion of this site, any 'materials' or this agreement, your sole and exclusive remedy is to discontinue using this site and all 'materials'. In jurisdictions not allowing the exclusion or limitation of incidential or consequential damages, our and our subsidiaries', affiliates', licensors' and suppliers' liability will be limited to the extent permitted by law.

You acknowledge and agree that you will indemnify and hold harmless us and our subsidiaries, successors, assigns, affiliates, licensors and suppliers, together with all of their respective officers, directors, employees and consultants, against any and all claims, damages, losses, liabilities, judgments, costs and expenses (including reasonable attorneys' fees and costs) relating to your use, misuse or inability to use this site or any Materials, or to your violation of this Agreement, any laws, rules or regulations, or any rights of any third parties; that we reserve the right to exclusively defend and control any such indemnification matters; and that you will fully cooperate with us in any such defenses.

You acknowledge and agree that if you are located in any jurisdiction in the world where any common, statutory, regulatory, codified or other law, rule or regulation makes accessing this site or any Material inappropriate or illegal, or subject to consents or permissions that you yourself have not obtained, or voids this Agreement in whole or in part, then you are not authorized to access this site or any Material. You also acknowledge and agree that this Agreement will be governed by and construed in accordance with the laws of South Africa, excluding conflicts of law provisions; that the exclusive jurisdiction for any claim or action relating to your use, misuse or inability to use this site or any Materials, or to this Agreement, will be in South Africa; that you will irrevocably submit to the exclusive personal jurisdiction of such courts for the purpose of litigating any such claim or action; and that you will irrevocably waive any jurisdictional, venue or inconvenient forum objections to such court.

You acknowledge and agree that if any provision of this Agreement is held by any court or other tribunal of competent jurisdiction to be not enforceable, then such provision will be eliminated or limited to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect; that this Agreement constitutes the entire agreement between you and us relating to the subject matter hereof, and supersedes any and all prior agreements or understandings between you and us, whether oral or written, relating to any subject matter of this Agreement; that this Agreement may not be modified, in whole or in part, except by us and as otherwise might be specifically described elsewhere in this Agreement; and that anything contained on or provided through this site that is inconsistent with or conflicts with the terms of this Agreement is superseded by the terms of this Agreement.

HILL’S PET NUTRITION SOUTH AFRICA PROGRAMME RULES

PROMOTER NAME AND ADDRESS: Hill’s Pet Nutrition South Africa (Proprietary) Limited
Registration number 2011/000960/07
16 Victoria Avenue, Hout Bay
Cape Town, South Africa
PROGRAMME START DATE: 16 August 2018
PROGRAMME CLOSING DATE: 15 August 2019
PROGRAMME PERIOD: The Programme Start Date until the Programme Closing Date
FINALIST PRIZE: Certificate of Achievement, 3 months’ supply of Hill’s food, the variant to be determined by the Pet Parent and the bag size to be determined by the size and weight of the pet & one 750ml bottle of Moet Champagne
FIRST PRIZE: The Pet Parent and participating veterinary practice assisting staff member will each win R10,000
The pet will be titled Hill’s Pet Ambassador for applicable year
SECOND PRIZE: The Pet Parent and participating veterinary practice assisting staff member will each win R7,000
THIRD PRIZE: The Pet Parent and participating veterinary practice assisting staff member will each win R5,000
  1. Rules: These rules apply to entries into the Pet Slimmer Programme ("the Programme"). By entering the Programme, you agree, on behalf of yourself and any person with whom you may share this prize (i.e. spouse, life partner) (if applicable), to be bound by these rules. If you do not agree to these rules, you must not enter the Programme. The Promoter reserves the right, acting reasonably, to disqualify entrants who do not comply with these rules.

  2. Who may enter: Any South African and Namibian residents who are over the age of 18 (“Pet Parent”) and whose pet has achieved its ideal weight by incorporating the Hill's Prescription Diet product from the Promoter’s weight loss product range (https://petslimmer.co.za/products) into the diet of the pet at the time of of enrolling the pet in the Programme as determined by the participating veterinary practice, and has maintained this weight by incorporating a Hill’s weight maintenance product into the diet of the pet at the Programme Closing Date ("Criteria").

    The Programme is not open to directors, members, partners, employees, agents or consultants of the Promoter, any person who controls or is controlled by the Promoter, or any supplier of goods or services in connection with the Programme, or their respective spouses, life partners, business partners or immediate family members.

  3. How to enter:

    Pet Parents must submit his/her pet’s:

    3.1 completed and signed veterinary record card or electronic weight loss graph;
    3.2 story / testimonial; and
    3.3 clear ‘before’ and 'after' photographs.
    • Once the entry has been submitted, no changes will be accepted.
    • Incomplete entries or entries that do not adhere to the rules will be disqualified.
    • Pets are only eligible to be entered once, regardless of whether their weight fluctuates and they meet target weight more than once.
    • The ideal weight may be determined by a number of factors and further information in this regard can be found on www.petslimmer.co.za under the weight assessment section.
    • Pets must be at target weight at date of entry and selection dates.
    • The Promoter is entitled to request a final weigh-in to confirm target weight.
    • The Promoter is unable to return any and all entries, photographs and testimonials, and once submitted will become the property of the Promoter, which may be used online for advertising and/or public relations purposes.
    As far as the law allows, all entries are treated as being entered into the Programme at the time of receipt by the Promoter. It is your responsibility to ensure that your entry is received by us during the Programme Period indicated above. Any entries which are not received timeously will not be eligible to participate, regardless of the reason for the late entry. The Promoter and its affiliates are not responsible for any entries which are not received by it, regardless of the cause for non-receipt. The Promoter and its affiliates are not responsible for any problems or technical malfunction of any telephone or mobile network, computer system, server, or provider which may have hindered entry into this Programme.

  4. Judging: All entries submitted during the Programme Period, will be extracted and reviewed by the Promoter and an independent panel of judges. The selection decision will be based on a combination of weight loss percentage, number of kilograms lost, quality of “before” and “after” photographs, the pet’s life story together with the Pet Parent’s testimonial, all of which will demonstrate the pet’s ability to be an ambassador for the Promoter. The Promoter reserves the right to select as many entrants as it deems fit. (" Provisional Finalists ").

    The participating veterinary practices’ assisting staff member on behalf of the Provisional Finalists will be contacted telephonically by no later than 15 (fifteen) working days after the date on which the Provisional Finalists were selected.. The Promoter will attempt to make contact with the assisting staff member on behalf of the Provisional Finalist at least three times, but if the Promoter is unable to contact the assisting staff member on the third attempt, the Provisional Finalist will forfeit his/her prize and the Promoter reserves the right to select a new Provisional Finalist.

    The participating veterinary practices’ assisting staff member on behalf of the Provisional Finalists will be required to provide the Promoter with any such information as may be required by the Promoter in order to verify and assess that the Provisional Finalists satisfy the Criteria. The participating veterinary practices’ assisting staff member on behalf of the Provisional Finalists have 48 hours (or such other time as may be communicated in writing by the Promoter) to submit the relevant documentation before forfeiting the Prize. The Promoter reserves the right, at its sole discretion, to disqualify the Provisional Finalists if, based on the information submitted, the Provisional Finalists do not satisfy the Criteria or the information submitted is fraudulent or inconsistent with the information previously submitted.

  5. Finalist Selection: The Promoter will assess the documents submitted in order to verify the accuracy of the information provided and confirm that the Provisional Finalists satisfy the Criteria. Upon satisfaction that the Pet Parents on behalf of the Provisional Finalists have provided accurate information and the Provisional Finalists satisfy the Criteria, the Provisional Finalists will each be awarded the Prize ("Confirmed Finalists").

  6. Finalist Notification: The Pet Parents on behalf of the Confirmed Finalists will be contacted telephonically on 01 September 2019. Should this date fall over a weekend or public holiday, the Pet Parents on behalf of the Confirmed Finalists will be contacted on the next working day.

  7. Ambassador Selection: The Promoter, together with an independent panel of judges, will assess the entries submitted by the Pet Parents on behalf of the Confirmed Finalists in order to determine and select the 1st, 2nd and 3rd place ambassadors from the pool of Confirmed Finalists ("Confirmed Ambassadors").

  8. Ambassador Notification: The Pet Parents on behalf of the Confirmed Ambassadors will be contacted telephonically by the Promoter by no later than 01 September 2019. Should 01 September 2019 fall over a weekend or public holiday, the Pet Parents will then be contacted on the next working day.

  9. Prize: The Prizes described above will be provided by the Promoter to the Confirmed Finalists and Confirmed Ambassadors.

    The Prizes do not include any other costs or expenses relating to the Prizes or the enjoyment of the Prizes not expressly specified in these rules. There is no cash or other alternative to the Prizes in whole or in part. The Prizes are not transferable.
    • The paragraph above has important legal consequences for you. In this paragraph:
    • various costs, losses, damages, expenses and taxes that are not included in the Prizes are set out;
    • the responsibilities and liability of the Promoter are excluded or limited; and
    • the winner takes on various responsibilities and liability.
    • By enrolling in the Programme, you agree to these limits and exclusions from the Prizes. You also agree that if you are the Finalist, then you will have the responsibilities and liability listed in this paragraph.
    You may not win the Prize if it is unlawful in any way for the Promoter to supply this Prize to you. If you do win such Prize, and it is unlawful for the Promoter to award it to you (for whatever reason), the Prize will be forfeited.

  10. Payment of Prize: The Promoter will arrange with the Pet Parents on behalf of the Confirmed Finalists and Confirmed Ambassadors for delivery of the Prize/s to the Pet Parents' nominated addresses within twenty (20) working days of notification of being a Confirmed Finalist and Confirmed Ambassador.

  11. Publicity: The Pet Parents on behalf of the Confirmed Finalists and Confirmed Ambassadors will participate in all required publicity, including any presentation ceremony and any other promotional purpose required by the Promoter after the Programme Closing Date. Each Pet Parents on behalf of the Confirmed Finalists and Confirmed Ambassadors has the right to decline this by notifying the Promoter.

  12. Personal information: By entering the Programme, you consent to the collection, use, storage, disclosure and processing of your personal information by the Promoter for a reasonable period for the purposes of administering the Programme, providing the Prize and other activities as contemplated in these rules. The types of personal information that the Promoter may collect includes information necessary for its legitimate business interests and the categories of personal information identified in relevant data protection laws in South Africa. This may include your name, identity number, e-mail, physical and postal addresses, contact information, and other information you provide when entering and participating in the Programme.

    The Promoter may use your personal information:

    (i) to update the Promoter's existing records;
    (ii) for the purpose of administering consumer relations; and
    (iii) to make information available on future programmes, competitions or promotions which the Promoter may conduct.

    Your personal information will also be collected, used, stored, disclosed and processed in accordance with the Promoter's Privacy Policy which is accessible at www.hillspet.co.za.

  13. Promoter's Decision: The decision of the Promoter in all matters is final and binding on you and no correspondence will be entered into.

  14. Cancellation and amendment: The Promoter reserves the right, acting reasonably, to cancel or amend the Programme and draw date due to events or circumstances arising beyond its control which prevent the Promoter from conducting the Programme as intended. You are entitled to withdraw from the Programme if you do not agree with any amendments made by the Promoter. As far as the law allows, if the Promoter cancels the Programme or amends these rules, you will have no claim against the Promoter.
    • The paragraph above is important. It:
    • limits or excludes the Promoter's legal responsibilities and liability if there is any cancellation or change of the Programme or these rules; and
    • limits or excludes any rights or remedies entrants may have against the Promoter.
    • The Promoter will not be responsible to any entrant if they suffer loss or damages because of any change or because of the cancellation of the Programme.
  15. Participant's warranties: You represent and warrant that the information provided is true and accurate.

  16. No warranties and exclusion of liability: As far as the law allows, and subject to 19:

    (i) all warranties and representations in relation to the Prize not set out in these rules (whether express, implied or tacit) are hereby excluded;
    (ii) the Promoter, its associated companies, and its respective directors, officers, employees and agents will not be liable for any loss or damage, whether direct, indirect, consequential or otherwise, arising from any cause which may be suffered as a result of entering the Programme, the provision or use of the Prize, or any act or omission of any other person.

    This clause 16 does not purport to limit or exempt the Promoter for any loss directly or indirectly attributable to its gross negligence or that of any person acting for or controlled by it.
    • The paragraph above has important consequences for you. In this paragraph:
    • the legal responsibilities and liability of the Promoter and other persons are excluded or limited;
    • the rights you have against the Promoter are limited or excluded; and
    • you take on the responsibility and liability for certain losses or damages or events that might happen.
    • You enter into the Programme and accept and enjoy the prize knowing and accepting that these things can go wrong and that there are risks.
  17. Law and jurisdiction: These rules shall be governed by the laws of South Africa. The participant consents to the non-exclusive jurisdiction of the Western Cape High Court of South Africa, Cape Town in respect of all matters arising out of or in connection with the Programme or these rules.

  18. Severability: If any provision of these rules is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these rules and shall not affect the validity or enforceability of any remaining provisions.

  19. Consumer Protection Act: It is not intended that any provision of these rules contravenes any provision of the Consumer Protection Act, 68 of 2008, and therefore all provisions of these rules must be treated as being qualified, if necessary, to ensure that the provisions of the Consumer Protection Act are complied with.

  20. Availability of these rules: A copy of these Programme rules may be obtained by contacting the Promoter on its Share Call line: 0800 228 783, or by email at infoza@hillspet.com, alternatively they can be found on www.PetSlimmer.co.za.

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